Feedbox is an anonymous voice & text feedback box for in-person and online businesses: create a box, share its QR or link, and hear what customers really think in seconds — auto-categorized and analyzed.
Feedbox is an anonymous voice feedback box that actually hears your customers. Create a feedback box, put its QR or link on the table, the receipt or the storefront, and let customers tell you what they really think in seconds — by voice or text, fully anonymous. Feedbox transcribes the audio, categorizes and analyzes it, and surfaces what matters — like a digital suggestion box that truly listens.
Setup takes under a minute and customers install nothing: scan, speak, send — in under 30 seconds. Because feedback is anonymous, people are more honest, so you hear dissatisfaction before a customer quietly walks away — and get the chance to make it right.
Most unhappy customers never complain — they simply don’t come back. According to PwC, more than half of consumers stop buying from a brand after a bad experience. Hearing the voice of the customer in time and closing the feedback loop directly affects loyalty and revenue.
Anywhere with footfall: cafes and restaurants, retail, hotels, clinics, salons, gyms and events — even personal feedback. Use Feedbox to hear anonymous customer feedback for your restaurant, cafe, hotel or retail store, without the friction.
Pricing is a monthly subscription; each plan includes a set number of processed feedbacks per month (plus a box limit). Start on a free plan and upgrade as you grow; if you hit your limit mid-month, feedback is held until you upgrade or buy a one-time extra pack.
Yes. No customer identity is stored, and the raw audio is deleted after it is transcribed. That is exactly why people speak more honestly.
Under a minute. Create a feedback box, download or print its dedicated QR, or grab its link.
Whichever is easier. Customers can speak or type; Feedbox transcribes the audio and analyzes both.
Feedbox is a monthly subscription, and each plan includes a set number of processed feedbacks per month (plus a box limit). There is a free plan to start, and you upgrade as you grow. If you hit your limit mid-month, feedback is still collected but held until you upgrade or buy a one-time extra pack.
No. No install, no account. Scan, speak, send — under 30 seconds.
Anywhere with footfall: cafes and restaurants, hotels, clinics, retail, gyms, events — even personal feedback.
Read more on the Feedbox blog about customer experience and feedback. Start free now, log in, or read this page in Persian.